Privacy Policy

Last updated: 2025-01-16

Introduction

Mitigation Damage and Defense ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

  • Name and contact information
  • Property address and details
  • Emergency contact information
  • Insurance information (if provided)
  • Communication preferences

Technical Information

  • IP address and browser information
  • Device information
  • Usage data and cookies
  • Location data (with permission)

How We Use Your Information

  • Provide emergency restoration services
  • Process and respond to service requests
  • Communicate about services and updates
  • Improve our services and website
  • Comply with legal obligations
  • Process insurance claims

Information Sharing

We may share your information with:

  • Insurance companies (with your consent)
  • Service providers and contractors
  • Legal authorities when required by law
  • Emergency services when necessary

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Mitigation Damage and Defense

213-2700 de Rouen,

Montreal, QC H2K 1N1

Phone: 438-883-3430

Email: droberts@emergencyflood.ca